Frequently Asked Questions

  1. What is InfoisInfo Canada?

    www.infoisinfo-ca.com is a free directory of companies and professionals intended to get these companies and professionals in contact with users in need of a product or service.
  2. What does the stylebook contain?

    A comment I made to a company was deleted for not respecting the stylebook. You can consult the stylebook by clicking here.
  3. How can I contact a company?

    To request information and/or contact a company, you should use the contact information published on the company profile.
  4. How can I change the information of a company?

    In your company profile, you can click on the link “Do you know this company? Update its information now”; at that time, and upon user registration, you will be able to modify your company information.
  5. How do I register my company?

    In order for your business to appear in www.infoisinfo-ca.com you only have to register at InfoisInfo Canada through the link http://www.infoisinfo-ca.com/myaccount/register on the home page. Once the registration data has been sent, you will receive an e-mail with a link to confirm your registration. You can also register your company by clicking directly on the button "Include your company now in Infoisinfo for free". on the home page. A form will appear where you can include all your company information. After completing these forms, our team of editors will review, categorise and publish your company in www.infoisinfo-ca.com.
  6. I have registered my company but I don’t see it published.

    All registrations and modifications added to www.infoisinfo-ca.com go through a review process by our editors, which can take between 24 to 72 hours; this is the reason why you are unable to see your registration in www.infoisinfo-ca.com.
  7. I can’t manage to register my company.

    In this case, you can go to InfoisInfo Canada contact page, and we will give you an answer within 24/48 hours.
  8. I can’t access my account.

    If you have issues with logging in with your username, you might have forgotten your password, so we recommend that you click on this link http://www.infoisinfo-ca.com/myaccount/forgot enter the e-mail address you used to create the user account, and we will send you a new password to your e-mail. Once you have the new password, please delete your browser’s cookies in order for this new password to work correctly. Subsequently, you will be able to change your password from “My Account” button located on the upper right corner of the screen.
  9. I don’t remember my username.

    In this case, you can go to InfoisInfo Canada contact page and we will give you an answer within 24/48 hours.
  10. I want to deregister.

    In this case, you can go to InfoisInfo Canada contact page, and we will give you an answer within 24/48 hours.
  11. I have already deregistered. Why does my information still appear in Google?

    Google saves a copy of websites for a certain period of time (2 months approximately); therefore, even though your information does not longer appear on Infoisinfo, Google will continue showing it until the copy disappears.